See How DANA Data Enters Our Privacy Policy
Our Privacy Policy separates information needed to open and protect your account from records created when you use a wallet route. An account step can include your phone number, verification result and login details; a DANA, OVO, GoPay or QRIS transaction can add a reference, amount,
-
1
status and time. Bank transfer or virtual account records may include the receiving bank route, including BCA, BRI, Mandiri or BNI, so we can match a receipt and investigate a stalled status. We use these records for access checks, transaction reconciliation, fraud detection and support, not
-
2
for unrelated purposes. Device type, browser details and security events help us recognise unusual login behaviour. Where access is discussed, it depends on local law. You can request clarification through the privacy contact path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.